Privacy policy
Last updated: January 2025
Information we collect
When you place an order with Maple Baby Co, we collect information you provide directly — including your name, email address, shipping address, and payment information. Payment details are processed securely by Stripe and are never stored on our servers. We may also collect basic usage data such as pages visited and browser type to improve your experience.
How we use your information
We use your information solely to fulfil your orders, communicate with you about your purchases, and improve our store. We do not sell, rent, or share your personal information with third parties for marketing purposes. Order data is retained for accounting and legal compliance purposes.
Cookies
Our store uses essential cookies to maintain your shopping cart and session. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect your ability to use certain features of the store.
Third-party services
We use Stripe for payment processing and Sanity for content management. These services have their own privacy policies. Shipping labels may be generated through Canada Post. We do not use Google Analytics or any advertising networks.
Your rights under PIPEDA
As a Canadian business, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access the personal information we hold about you, request corrections, and request deletion of your data. To exercise these rights, contact us at privacy@maplebabyco.ca.
Data security
We take reasonable precautions to protect your personal information. Our website uses SSL encryption (HTTPS) for all data transmission. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Contact
If you have questions about this privacy policy or how we handle your data, please contact us at privacy@maplebabyco.ca. We will respond within 30 days.